Ready to elevate your trading?
Join thousands of traders who use Pipslock to make smarter, more profitable trading decisions.
Get Started for Free
Find answers to the most common questions about Pipslock's trading tools, services, and features. If you can't find what you're looking for, our support team is always ready to help.
We're here to help
Find answers fast
Welcome to the Pipslock FAQ section. Here you'll find answers to the most common questions about our platform, tools, and services.
If you can't find the answer you're looking for, please don't hesitate to contact our support team.
Try using different keywords or browse through the categories
PipsLock offers a wide range of trading tools and calculators completely free of charge.
However, we do offer optional premium plans with additional features and advanced analytics for those who want to unlock the full potential of our platform.
We also display limited advertisements to help keep most of our services free for the community.
Was this answer helpful?
No limits!
You can use PipsLock's tools and calculators as many times as you need without restrictions.
Our goal is to support your trading journey without unnecessary limitations.
Was this answer helpful?
A mobile-friendly version of PipsLock is already optimized for smartphones and tablets.
A dedicated PipsLock mobile app is under consideration for future development, offering even more convenience for on-the-go traders.
Was this answer helpful?
We love hearing your ideas!
PipsLock is built for traders and shaped by trader feedback.
If you have suggestions for new tools, features, or improvements, please send them to support@pipslock.com.
We regularly review user feedback and prioritize updates based on community needs.
Was this answer helpful?
No account is required to access most of our basic trading tools and calculators.
However, for certain tools and services that involve saving your data or personalized analytics, you may be asked to register and verify your email address.
Was this answer helpful?
If you registered for a service that requires verification and did not receive an activation email, please check your spam or junk folder.
If it's still missing, you can request assistance by contacting us at support@pipslock.com, and we'll help you activate your account promptly.
Was this answer helpful?
At present, PipsLock primarily offers powerful trading calculators, tools, and analytics.
While we don't yet offer direct trading account integration, this feature is planned for future updates.
Stay tuned — major expansions are on the way!
Was this answer helpful?
All of our trading tools and calculators are designed to automatically refresh data in real-time or near real-time.
You don't have to manually input or refresh information continuously — we handle that for you, so you can focus on what matters most: your trading decisions.
Was this answer helpful?
Currently, PipsLock tools are compatible with most major Forex and Crypto platforms.
If your specific platform isn't directly supported yet, please contact us at support@pipslock.com.
We're constantly improving our services and your feedback helps us prioritize new integrations.
Was this answer helpful?
Currently, data export options are limited, but we plan to introduce easy data exporting features in upcoming updates.
This will allow you to download reports, analyses, and tool results directly to your device.
Was this answer helpful?
We're sorry for any inconvenience you might experience.
Please contact our support team immediately at support@pipslock.com, and we'll work quickly to address the problem.
We are committed to delivering a seamless user experience and your feedback is invaluable.
Was this answer helpful?
Since PipsLock currently provides independent trading tools rather than account hosting, data falsification is not a concern at this time.
However, when we implement future features that involve trading account tracking or public sharing, robust verification processes will be in place to ensure authenticity.
Was this answer helpful?
For our premium services, we accept all major credit cards, PayPal, and select cryptocurrencies.
All payment processing is handled through secure, industry-standard payment gateways to ensure your financial information remains protected.
Was this answer helpful?
Yes, we offer a 14-day money-back guarantee for all premium subscriptions.
If you're not completely satisfied with our premium services, simply contact our support team within 14 days of your purchase for a full refund.
Please note that refunds are processed within 5-7 business days, depending on your payment method.
Was this answer helpful?
Absolutely.
PipsLock uses SSL encryption to secure all communications between your device and our servers.
Any data collected is handled with strict confidentiality standards and stored securely in encrypted formats.
We are committed to ensuring your privacy and protecting your information at all times.
Was this answer helpful?
We do not sell or rent your personal information to third parties for marketing purposes.
We may share anonymized, aggregated data for analytics purposes, but this never includes personally identifiable information.
For complete details on how we handle your data, please refer to our Privacy Policy.
Was this answer helpful?
If you couldn't find the answer you were looking for, our support team is ready to help you with any questions or concerns.
Contact SupportJoin thousands of traders who use Pipslock to make smarter, more profitable trading decisions.
Get Started for Free